Support
Need help with Evenzs Ops? We help with account access, event workflows, team invites, privacy requests, and technical problems.
Contact support
Email contact@evenzs.com. We typically respond within 1–2 business days.
Please include your account email, your device (iPhone or iPad model), and a short description of the issue.
Account help
We can help with:
- Signing in or a locked account
- Password reset
- Sign in with Apple
- Continue with Google
- Onboarding and setup
Email contact@evenzs.com with the subject line "Account Help".
Team invites
An invite is tied to the email address it was sent to. To accept one, sign in to Evenzs Ops with that exact address; the invite then appears for you to accept. An Apple "Hide My Email" address will not match the invite. If you signed in with a different address, ask the event owner to invite that address instead.
Account deletion
You can delete your account in the app from Settings or Profile.
If you can no longer sign in, email contact@evenzs.com with the subject line "Account Deletion Request". Deleting an account permanently removes its data after the grace period described in the Privacy Policy, and we may need to verify your identity first. Never include passwords or other sensitive information in your email.
Changed your mind about deleting your account?
Email contact@evenzs.com from the address you signed in with, with the subject line "Cancel Account Deletion", within 30 days of your request. We'll restore your account and all your events, tasks, vendors, guests, and team access. Profile details such as your photo, phone number, and company are cleared when you request deletion, so you'll need to re-enter them. After 30 days, deletion is permanent and can't be undone.
Bug reports
Found something that doesn't look right? Email contact@evenzs.com with the subject line "Bug Report" and include:
- What happened, and what you expected to happen
- Your device model (for example, iPhone 16 or iPad Air)
- Your iOS or iPadOS version
- A screenshot, if you have one
- Roughly when it happened
Privacy and legal
For privacy questions, data access requests, or legal concerns, email contact@evenzs.com. We may need to verify your identity before acting on some requests.
See the Privacy Policy and the Terms of Service.
Billing
Evenzs Ops has no paid plans today. If that changes, billing support will be listed here.
Important notice
Evenzs Ops is not an emergency service. For urgent safety, medical, legal, or venue emergencies, contact the appropriate local authorities or service providers directly.